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  • The Tenant Improvement Allowance: What's in it for the Landlord?

    A tenant improvement allowance, in a commercial lease, refers to an agreed-upon amount of money that a landlord provides to a tenant for making alterations or improvements to the leased space. The allowance is typically negotiated as part of the lease agreement and can be used by the tenant to customize the space according to their specific needs or requirements. The tenant improvement allowance may cover expenses such as construction, renovation, or installation of fixtures, and it helps the tenant offset the costs associated with modifying the premises to suit their business needs and ultimately, help a new tenant to open for business! That all sounds great from the tenant’s perspective, but what’s in for the Landlord? Providing a tenant improvement allowance can offer several benefits for landlords in a commercial lease such as: 1. Tenant attraction: Offering a tenant improvement allowance can make the leased space more appealing to potential tenants. It gives them the opportunity to customize the space to their specific needs without incurring substantial upfront costs. This can help landlords attract quality tenants and fill vacancies more quickly. 2. Higher rental rates: By providing a tenant improvement allowance, landlords can justify charging higher rental rates. Tenants perceive the value of customization and are willing to pay a premium for a space that meets their requirements. Landlords can leverage the allowance to negotiate favorable rental terms and potentially increase their return on investment. 3. Tenant retention: When tenants are allowed to personalize their leased space, they often develop a stronger sense of ownership and commitment. This can lead to increased tenant satisfaction and improved retention rates. By offering a tenant improvement allowance, landlords can foster long-term relationships with tenants who are more likely to renew their leases. 4. Market competitiveness: In a competitive leasing market, providing a tenant improvement allowance can give landlords a competitive edge. It differentiates their property from others and makes it more attractive to tenants who are seeking spaces that can be tailored to their unique needs. Landlords who offer generous improvement allowances may have an advantage over those who do not. 5. Property value: By facilitating tenant improvements, landlords can enhance the overall value of their property. Customized spaces that meet the specific requirements of tenants are more desirable in the market, potentially increasing the property's market value and appeal to future investors. It's important to note that the specific benefits can vary depending on market conditions, lease terms, and individual circumstances. It is also very important when committing capital to a tenant’s buildout to ensure there is lease language added that protects the Landlord’s investment. From permitting to a certificate of occupancy, there are many opportunities for things to go wrong during construction. TIA should be paid only after the tenant has been granted a certificate of occupancy, opens for business, has started paying rent, is not in default of any lease provisions, and has submitted all lien waivers. These conditions should be clearly outlined in the lease. To be sure to never miss valuable commercial real estate news, insights, and tips be sure to subscribe, like, and share! Have insights to offer our community? Feel free to contribute in the comments.

  • Managing an HVAC Emergency | Facility Maintenance

    The ultimate guide to everything you will need to know to effectively handle an HVAC-related emergency at your commercial real estate property. When the primary HVAC system in a commercial building fails, it can quickly lead to discomfort for tenants and potential financial losses for the landlord. However, there are several temporary cooling options available to bridge the gap until the primary system can be repaired. In this article, we will explore different temporary cooling solutions, offer tips on managing tenant relations during this challenging time, discuss the landlord's responsibility to promptly repair the HVAC system, and address the cost considerations associated with temporary cooling options versus potential loss of rent. You have options: Temporary Cooling Solutions Portable Air Conditioners Spot Cooling Evaporative Cooling Fans and Ventilation Portable Air Conditioners: These self-contained units are easy to install, require minimal setup, and can be moved from one area to another as needed. Portable air conditioners are suitable for cooling smaller spaces or individual offices. These can typically be sourced at a local home improvement store such as Lowe's Companies, Inc. or The Home Depot. One potential drawback: they typically require a window or vent access for hot air exhaust. In a high rise where you do not have windows that open, consider venting in drop ceiling. There are kits available for this purpose. Spot Coolers: Spot coolers are compact units that deliver cool air directly to specific areas. They are ideal for cooling critical spaces such as server rooms, offices with heat-generating equipment, or areas with high occupancy. Spot coolers are versatile and can be easily positioned using flexible ducts to direct cool air where it's needed. Spot coolers can be sourced through a local equipment rental agency such as Sunbelt Rentals, Inc. Evaporative Coolers: Evaporative coolers, also known as swamp coolers, are cost-effective and energy-efficient cooling solutions. They work by using the evaporation of water to cool the air. Evaporative coolers are best suited for dry climates and can be used to cool large areas such as open-plan offices or warehouses. One potential drawback is added moisture. If your building is located in a humid climate, this would not be the best option. Excess moisture can create new building issues for you and should be avoided if possible. Fans and Ventilation: While not a cooling solution on their own, fans and ventilation systems can help improve air circulation and create a more comfortable environment. Ceiling fans, pedestal fans, or industrial fans can provide temporary relief by increasing airflow and reducing perceived temperatures. Managing Tenant Relations: Communication Open and frequent communication with tenants is essential during this period. Inform them about the HVAC system failure, the temporary cooling measures being implemented, and the expected timeline for repairs. Provide updates regularly to demonstrate your commitment to resolving the issue promptly and be flexible and empathetic. Remember, their business and operations matter to them just as much as your bottom line matters to you. Overcoming challenges is easiest when there is mutual consideration. Landlord Lease Responsibility Weighing Cost: Temporary Cooling vs. Loss of Rent | Strained Tenant Relations Doing the Right Thing Landlord Lease Responsibility: Review The Lease Agreement: Refer to the lease agreement to determine the specific responsibilities and obligations of both parties regarding maintenance and repairs. As a landlord, you are likely responsible for maintaining and repairing major building systems, including HVAC. Prompt Repairs: Engage qualified professionals to assess and repair the system as soon as possible. Document all communication and repair efforts for future reference. Weighing the Cost: Temporary Cooling vs. Loss of Rent and Strained Tenant Relations Temporary cooling solutions can be expensive, and it is easy to fall victim to insensitivity when looking at the financial impact on your bottom line. Here are several compelling reasons to support the investment in providing prompt temporary cooling measures: Tenant Retention and Satisfaction: Tenants are more likely to stay and renew their leases if they feel their concerns are a priority to the landlord. By promptly addressing the HVAC failure and providing temporary cooling options, you demonstrate your commitment to tenant satisfaction. This proactive approach helps foster positive tenant relations, which can lead to longer lease terms, reduced vacancy rates, and a stable income stream. Avoiding Loss of Rental Income: If tenants experience discomfort due to a lack of cooling, they may be more inclined to withhold rent or even consider terminating their lease prematurely. This can result in a significant loss of rental income and the additional costs associated with finding new tenants to fill the vacant spaces. By investing in temporary cooling solutions, you minimize the risk of rent withholding and preserve your rental revenue. Damage Control and Reputation Management: Failure to address tenant comfort concerns promptly can damage your reputation as a landlord. Negative word-of-mouth can spread among the tenant community and potential future tenants, making it challenging to attract and retain high-quality occupants. By investing in temporary cooling options, you show your commitment to resolving issues promptly and maintaining a positive reputation as a responsible and responsive landlord. Potential Legal Consequences: In some jurisdictions, tenants may have legal grounds to seek rent abatement or even terminate their lease if the landlord fails to provide habitable conditions, including adequate cooling. By investing in temporary cooling solutions, you mitigate the risk of legal disputes and potential financial liabilities associated with non-compliance. Mitigating Property Damage: High temperatures and humidity can lead to damage to the building structure, equipment, and tenant belongings. Excessive heat can cause electronic devices to malfunction, perishable goods to spoil, and even result in mold growth. By implementing temporary cooling options, you mitigate the risk of such damages, which can be costly to repair and may result in potential insurance claims. Enhanced Marketability and Tenant Attraction: When marketing your commercial building, having a functional HVAC system is an attractive feature for potential tenants. By addressing HVAC failure promptly with temporary cooling options, you ensure that the building remains marketable and appealing to prospective tenants, giving you a competitive edge in the rental market. Whatever it Takes: Do the Right Thing Investing in temporary cooling solutions when the primary HVAC system fails in a commercial building is a prudent financial decision. By prioritizing tenant comfort, mitigating potential loss of rental income, protecting tenant relations, avoiding potential legal headaches, and preserving the building's reputation, landlords can minimize financial risks and maintain a positive and profitable leasing environment. Remember, happy tenants lead to long-term success and stability in the commercial property market. Need help managing tenant relations? Let's connect. Lisa Shull, CPM Remember to subscribe to this newsletter to stay updated on valuable commercial real estate content so you never miss out on the latest tips, trends, and insights that can help you maximize your property's potential and enhance your overall success in the commercial property market.

  • Improper Grease Disposal In Storm Drains & What To Do About a Problem Tenant

    Commercial establishments play a crucial role in our economy, but their operations often generate significant amounts of waste, including grease. Improper disposal of grease by commercial tenants has become a serious concern, particularly when it finds its way into storm drains. This article delves into the troubles associated with such practices and offers potential solutions to mitigate the environmental and economic impacts caused by the improper disposal of grease. The Problem: Grease, commonly generated by restaurants, cafeterias, and other food-related businesses, poses a significant environmental threat when not disposed of correctly. Storm drains, designed to manage excess rainwater, are not equipped to handle grease, which can lead to severe consequences. When grease is disposed of into storm drains, it flows directly into local waterways, causing pollution, clogged pipes, and environmental damage. 1. Environmental Impact: Grease that enters storm drains contaminates water bodies, leading to a host of problems. It negatively affects aquatic ecosystems, endangering aquatic life and disturbing the natural balance of ecosystems. Grease can form a thick layer on the water's surface, preventing oxygen exchange and hindering sunlight penetration, which affects photosynthesis and ultimately impacts the entire food chain. 2. Infrastructure Damage: Improper disposal of grease can have severe consequences for property infrastructure as well. Grease, when poured down drains, solidifies over time and accumulates in sewer lines and pipes. This buildup restricts wastewater flow, causing blockages, backups, and potentially costly repairs. Property owners often bear the financial burden of cleaning and repairing the damage caused by grease-related issues resulting in a significant impact to their bottom line. The Solution & Best Practices: Addressing the trouble with commercial tenants disposing of grease in storm drains requires a comprehensive approach involving awareness, regulation, and responsible practices. Education and Awareness: Raising awareness among commercial tenants about the detrimental effects of improper grease disposal is crucial. Businesses should be educated about proper disposal methods, emphasizing the importance of using grease traps or interceptors, recycling programs, and professional grease collection services. Informative campaigns and training programs can help tenants understand the impact of their actions and encourage responsible practices. Regulatory Measures: Government bodies and local authorities can play a vital role in curbing improper grease disposal. Implementing and enforcing regulations that require businesses to install and maintain grease traps or interceptors is essential. Regular inspections can ensure compliance and penalties for non-compliance can serve as a deterrent. Municipalities can also establish recycling programs to facilitate the proper disposal and recycling of used grease. Collaboration and Partnerships: Collaboration between commercial tenants, property owners, local businesses, and environmental organizations can yield positive results. Sharing best practices, providing resources, and establishing partnerships can contribute to the effective management of grease disposal. Engaging local businesses in environmental initiatives and offering incentives for responsible practices can foster a sense of community responsibility. Improved Infrastructure: Investing in infrastructure improvements can help alleviate the grease disposal problem. Upgrading and maintaining sewer systems, stormwater management infrastructure, and treatment facilities can enhance the capacity to handle grease-related issues effectively. Implementing innovative technologies, such as smart sensors and real-time monitoring systems, can aid in detecting and preventing grease buildup and blockages. Practical Considerations: Routine inspections conducted by property owners/managers is the first line of defense in detecting a potential problem. Just walking the site to find evidence of grease disposal on storm grates can go a long way to preventing a serious issue. Ensure your lease includes language to allow you to remedy the situation once discovered. In addition, it should allow you the opportunity to recover the expense in CAM. You will, of course, want to bill back the entire expense to the tenant who caused the issue! However, when you can't determine who the offender is (you are likely not going to obtain a willing confession in a multiple-tenant scenario), then recovery through CAM may be the only other option. Ensure your lease requires tenants to provide proof of grease-preventative maintenance. Prevention is key! By adopting responsible practices, property owners can protect the environment, prevent costly damage to infrastructure, and contribute to a sustainable future for all.

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